Horst
Schulze
Service Excellence
Co-founder of Ritz Carlton Hotels, Horst Schulze's vision and leadership raised the bar for service and hospitality worldwide. Consider the implications of applying service excellence to your IT experience.
Ed
Bastian
Customer Experience
Technology can elevate the customer experience and differentiate your brand from the competition.
Ed Bastian, a 23-year Delta veteran, serves the world’s most reliable, customer-focused airline as CEO. His most important role has been taking care of people, so that they can continue to take great care of Delta’s customers.
Jeff
Sprecher
Connecting People & Opportunity
The Founder, Chair & CEO of Intercontinental Exchange, Inc.(NYSE: ICE) will discuss the origin story of the $75B Fortune 500 company, the guiding principles that have led to double-digit growth every year since going public in 2006, and the efforts to transform and digitize the U.S. residential mortgage industry.
Becky
Blalock
The Power of Community
While there is no textbook for how to be a great CIO, Becky Blalock, former Fortune 500 CIO, author, consultant and board member will share strategies to grow as a leader.
James
Dallas
From CIO to CEO & Beyond
As a 2-time Fortune 500 CIO, author, consultant, and board member, James Dallas credits his success to bridging the gap between strategy and execution. His leadership has produced 10 CIOs for billion-dollar organizations.
David
Salyers
Becoming Remarkable
While 80% of Chick-fil-A resembles other quick-service restaurants, 20% is different. Gain advantage by focusing on your organizations’ uniqueness to become remarkable.
As VP of Marketing, David was responsible for introducing Chick-fil-A’s now-famous Cow campaign,“Eat Mor Chikin.” Hear how you can elevate the way technology is viewed in your organization, from necessary & mundane to becoming a strategic differentiator.
Peter
High
Getting to Nimble
Learn the best practices of leading companies transforming people, processes, technologies, ecosystems, and strategies for the digital era.